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Delivery & Returns

How your order reaches you, and what to do if something isn’t right.

Delivery

We deliver across Trinidad & Tobago. Once you send your bag on WhatsApp, we confirm stock, your delivery fee and a delivery window in the chat.

  • Trinidad: usually 1–3 working days after your order is confirmed.
  • Tobago: usually 3–5 working days.
  • Orders of TT$1,000.00 or more ship free. Below that, the fee depends on your area and is confirmed before you pay.
  • Prefer to collect? Choose pickup at checkout. We’ll share the pickup point and a time on WhatsApp.

Payment

No card details are taken on this website. Payment is arranged directly with us on WhatsApp once your order is confirmed, by bank transfer or on delivery where available.

Exchanges and returns

If a piece isn’t right, message us within 7 days of delivery. Unworn items in their original packaging, with tags attached, can be exchanged or returned for store credit.

  • For hygiene reasons, earrings can only be returned if faulty.
  • Sale items can be exchanged but not refunded.
  • If a piece arrives damaged or faulty, send us a photo on WhatsApp and we’ll replace it at no cost.

Questions

The quickest way to reach us is WhatsApp on +1 (868) 259-5393, or see the FAQ.

Last updated October 2026.